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Coronavirus Update

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

For further information, please click here

We are recruiting!

We are looking for a qualified Pharmacy Technician to join our team! For more information and to apply, visit NHS jobs here

We are also looking staff to join our expanding admin team as a Patient Services Advisor. For more information and to apply, click here

Staff Update

Practice Nurse Judith Hawkey will be leaving the Practice on Friday 31st January. She will be taking up a new role outside of nursing. Marta Wojcik, Practice Pharmacist will also be leaving the Practice on Friday 31st January, to start a new role in a Primary Care Network. We wish them both best of luck in their new roles.

Repeat Prescriptions Update

From Monday 4th November, we will be increasing our repeat prescription turn around time to 3 working days (72 hours).

This change is to ensure the doctors are able to safely manage prescription requests, and medication reviews. Please allow us enough time to process your request- one week before you are due to run out is our suggestion. We are unable to process requests handed in earlier than one week. 

How to request your prescription:

  • Download the NHS app from the app store- this is the quickest and most secure way to request your medication- your request goes straight to the GP.
  • Online at 
  • Completing a form at the front desk.

Please note: if the medicine your require is not on your repeat prescription list, it may take longer to process your request.

Requests handed in after 3pm will not start being processed until the next working day.

Cranleigh Medical Practice

If you have any information or communication needs please let us know so we can make any necessary arrangements for you.

(Site updated 19/02/2020)
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