From Monday 4th November, we will be increasing our repeat prescription turn around time to 3 working days (72 hours).
This is to ensure the doctors are able to safely manage prescription requests, and medication reviews. Please allow us enough time to process your request- one week before you are due to run out is our suggestion. We are unable to process requests handed in earlier than one week.
How to request your prescription:
- Online at www.patientaccess.com . This is the quickest and most secure way to request your medication- your request goes straight to the GP.
- Completing a form at the front desk.
Please note if the medicine you require is not listed on your repeat prescription list, it may take longer to process your request.
Requests handed in after 15:00 will not start being processed until the next working day.
Electronic Prescription Service (EPS)
EPS has transformed our process by allowing us to send prescriptions electronically direct to the pharmacy. We would encourage all patients to nominate their preferred pharmacy, which can be near to where you live or work for convenience. This can be done either at the Pharmacy or at Reception.
Please return to a pharmacy.