Complaints policy
We take complaints very seriously. If you need to make a complaint regarding the surgery or the services we offer, please contact our Acting Business Manager, Mrs Hegarty, by telephone or in writing.
As a patient of the NHS you have a right to:
- have your complaint dealt with efficiently
- have your complaint properly investigated
- be informed of the outcome of your complaint
- take your complaint to the Health Service Ombudsman if you are not satisfied with the outcome.
For more information please refer to our Complaints Brochure.
18 High Street
Cranleigh
Surrey
GU6 8AE
01483 782478
