01483 782478
Out of hours:
0208 390 9991
Appointments and opening times.
Cranleigh Medical practice is open from 08.00 to 18.30 Monday to Friday and we do not close over lunchtime.
From 29th May 2008 we will also be open for pre-booked appointments from 8.30 - 11.30am on Saturdays and 6.30 - 8pm on Thursdays.
Our appointments can be booked up to 4 weeks in advance, and a selection of appointments are reserved to book "on the day". If you have an emergency but all appointments have been filled, you will be asked to come down at 11.30 and we will see you.
Our policy is to make you a suitable appointment the first time you contact us, rather than asking you to call back at another time. We try to make sure you see the doctor of your choice but if they are not available we may offer you an appointment with another doctor.
To ensure continuity of care, we would ask you to follow up a particular problem with the same doctor.
Appointments can be booked over the 'phone, at the desk, online or via your digital TV - please register for online services by showing your ID at reception.
Extended opening times:
Following last year's patient survey, we have extended our opening times to meet the needs of our community and now offer pre-booked appointments on Saturday mornings and Thursday evenings. In line with Governmental and PCT guidance, these surgeries will run with pre-booked appointments only. Emergency care in the evenings and over weekends will continue to be provided by the PCT through Thamesdoc.
Thamesdoc see patients at Cranleigh Village Hospital every weekend and Bank Holiday from 2-6pm and at the Royal Surrey County Hospital from 9am to 10pm. Contact Thamesdoc on 0208 390 9991.
Telephone advice.
Our doctors are happy to give advice over the telephone and this may be a way of answering your queries without having to come down for an appointment.
If you would like to speak to the doctor, please contact his/her secretary or call the "visits" line on 01483 782461.
If you need to speak to a particular doctor please call before 1130. After this time the duty doctor will take all telephone enquiries. Your call will normally be returned at the end of morning or afternoon surgery.
Visits.
If you are too ill to come to the surgery and need a home visit, please call on 782461 before 11am. It is helpful if you can tell the telephonist some details about your condition, as this helps the doctors to prioritise their workload.
In the case of an emergency, the telephonist will contact the doctor immediately.
A doctor can see 3 to 4 patients at the surgery in the time it takes to do a home visit, so please do try to come down if you can! If you are not sure whether you need a visit or not, please ask for the doctor to phone you first.
